5,000+
Patient reviews
Parkway Dentalcare has achieved over 5,000 independently verified patient reviews with an ‘Excellent’ rating, making them the UK’s most recommended dental practice.
Parkway Dentalcare
As one of the leading and busiest dental practices in Havant, Hampshire, Parkway needed a way to capture both NHS and private patient reviews. With Software of Excellence’s EXACT practice management software in place, they wanted a straightforward process to automate their whole patient feedback process.
Hear from Parkway Dentalcare
Introducing the Working Feedback service and linking it through their practice management system has saved over 20 hours per month for the Parkway team. With very little effort, the entire patient feedback process is taken care of by Working Feedback.
At a Glance
Challenge
Automated process for collecting quality patient feedback.
Solution
Streamline the feedback process and automatically update platforms with reviews
Benefits
Saves time and provides trust building content.
Why did they pick us?
They needed a simple way of automating the patient reports with a cost-effective feedback process that gathered content as well as ratings.
The Parkway website and social media platforms needed more frequent content such as patient reviews which wasn’t practical to share until the Working Feedback service was implemented.
“With very little effort, the entire patient feedback process is handled.”
Ryan Earle – Practice Manager, Parkway Dentalcare